HVAC business scam

We decided to walk into our closest neighbor’s home to ask for help

We moved to a new neighborhood in June, and we first wanted to ensure that the HVAC unit was working correctly. We were yet to know any of our new neighbors, so we decided that the easiest way to get an HVAC professional in the area would be a quick Google search on the best HVAC business to call. A little into the inquiry, we found one, placed the call, and organized an inspection. The HVAC provider sent one of their experts to come, and the speed of their response made us think that we were up for quality HVAC services. We let the professional access our unit, and in less than ten minutes, he had a report that said we needed to buy new HVAC equipment because what we had was outdated and had some damage. He quoted such a high amount. We prodded him more about the cost, and he insisted that those were the market costs and that the business he works for would ensure we get quality HVAC equipment and a year of free HVAC maintenance. We told him we would think about it, find the money and call them back. That evening we received the invoice with the HVAC inspection bill, which was once again very high. We decided to walk into our closest neighbor’s home to ask for help. They listened and told us we might have been victims of a scam from questionable HVAC brands marketing themselves online to find clueless customers. They also called their HVAC repairman to check our HVAC installation for any flaws. We needed HVAC maintenance on the filter and a thermostat upgrade to help with indoor comfort.


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