Each day I beginning all of my employees off with a single job on the schedule.
When they finish with the first job, they contact the service shop plus I supply them the next job on the schedule.
There are easily rare cases when I supply a person a full schedule in the day. The employees think the rules plus I thought all the people was following them… Unblessedly, I found one of my employees sleeping in the park on Wednesday day. The guy was tied up to complete an A/C service that should have taken an hour or 2. He left the shop at 8 AM. When it was noon plus I had not heard from him, I actually started to get anxious. I contacted the customer plus she told me that the service serviceman had left an hour previously. I contacted the employee on the iphone a couple of times. I even tried the guy’s personal cell iphone. He didn’t opening up, so I decided to take a drive out to the address. I thought he could have broken down on the side of the road with no battery on his cell iphone. I found the Heating, Ventilation & A/C service truck plus my driver was asleep in the front seat. The kid was parked at the kids park a couple of blocks away from the repair. When I knocked on the window of the service truck, he shot up in a hurry. He heard me knocking on the window, however he didn’t hear the 15 iphone calls I tried to make 30 hours prior to that.