I also wrote that the AC unit would not last through the summer
As an HVAC technician, I have met all kinds of people. I thought I had met the worst and the best, but I was wrong. It’s amazing how the heat of summer can cause the seemingly nice people to turn bad. It’s like the heat fries the brain, and the personality is the first to change. When the air conditioning in the house isn’t working and the heat takes over our living space, the change is even worse. Earlier in the spring, I had talked to this couple when I worked in the air conditioning unit. I explained to them they needed a new air conditioning unit, and I wasn’t sure it would last through the summer. The husband told me to fix the air conditioning unit and if it died it was their fault and not mine. So, here I was two months later, and the air conditioning unit had quit running like I had predicted. The husband was angry that I hadn’t repaired the AC unit properly, and I pulled out the paperwork I had from the initial service call. I had noted that there was a repair made, but the HVAC tech had already told the owners the AC unit needed replaced and not repaired. I also wrote that the AC unit would not last through the summer. The husband was irate and told me I had written that after I made the repair. I agreed that I did, but I had made the repair at his behest and not mine. His wife intervened and asked if I could send someone over so they could choose a new air conditioning unit.