When the dispatcher gave me an address last week, I put it into my GPS plus headed out. It was summer, so I already knew there was a complication with the air conditioning. I just wasn’t sure what that complication was. The message the dispatcher gave me was pretty vague, but it made me know they didn’t have air conditioning; Little did I know that they not only didn’t have air conditioning, but they didn’t have an air conditioning unit. The owner said he got up that day, plus the air conditioning wasn’t running. He went outside to see if he could find the date the Heating, Ventilation & A/C supplier installed the AC unit,, but it wasn’t there. Someone had disfastend the air conditioning unit while they were sleeping. I had never heard of such nonsense, plus I asked if anyone else had a complication with missing air conditioning units? He said he didn’t know of anyone, but he worked such odd hours, he seldom heard anything from them. The first thing I told him to do was call the police plus report the air conditioning unit stolen. The next thing we had to do was discuss if he wanted a new air conditioning unit, or if he wanted to wait for this 1 to be upgraded? He said the AC unit was at least several years old, plus he thought it would be best to order a new air conditioning unit. He wasn’t sure the thieves were going to return the outdated 1, plus if they did, it may not be in a condition to be repaired.